ABOUT US

Privacy policy

Policy Statement

This policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website, and the website owners. Furthermore, the way this website processes, stores, and protects user data and information will also be detailed within this policy.

This policy covers:

Our privacy policy principles

What information we collect

How we collect data

How we use your data

Cookie policy

How long we keep your data

Data security

Access to your information and correction

Contact information

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

Our privacy policy principles

  • We will never spam you with irrelevant emails.
  • You may opt in or out of our email communications at any time.
  • You have the right to remove any information we may hold about you.
  • We will never sell, rent, make public, or distribute your personal information.
  • Data is a liability and should only be collected and processed when absolutely necessary.

What data we collect

Contact forms
We collect the following information about you when you complete a form on our website:

  • Full name
  • Email address
  • Telephone number
  • Other information you supply relevant to your enquiry

This information is stored in our content management system and forwarded to the relevant internal team to respond to your enquiries.

The data is collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS, meaning the email content is encrypted using SHA-2 256-bit cryptography before transmission. It is then decrypted by our local devices.

We also hold this information locally in order to respond to your enquiry.

If you do not want us to keep your details on file, please advise us.

How do we collect information?

Cavendish Rentals collects information in two possible ways:

  1. Directly provided data: When you sign up to our site, purchase our products, or fill in a form, you voluntarily give us information.
  2. User authorised data: Depending on your settings, you may grant permission to collect data via third-party platforms like Google Analytics, cookies, or social media.

What we do with the information we gather

We use this information to understand your needs and provide a better service, particularly for:

  • Internal record keeping
  • Sending promotional emails with news, offers, or updates using your provided email address

Use of cookies

Cookies are text files placed on your device to log standard information and track visitor behaviour. This helps us improve the website through analytical insights.

To learn more or manage cookies, visit www.aboutcookies.org or www.allaboutcookies.org.

This website uses the following cookies:

Google Analytics: Tracks website usage without storing personal information. See Google’s cookie documentation and opt-out info.

Mailchimp: Used for marketing automation. If you sign up for updates, your email is stored in Mailchimp but not in our site database.

Your email will stay in Mailchimp’s database until you unsubscribe or request removal via email. See their Privacy Policy.

How long do we keep your data?

We retain your data as long as it’s needed to provide services or support, or longer if legally required. Once it is no longer needed, it is securely deleted.

Data security

Cavendish Rentals will not sell or rent your personal data to third parties.

Access to your information and correction

You can contact us to view, correct, or remove your personal data by emailing David.adams@cavendishrentals.co.uk or calling 01244 401 440.

Data breaches

If a data breach occurs that affects personally identifiable information, we will notify relevant authorities within 72 hours.

Data controller

The data controller is: Cavendish Rentals

Contact us

If you have questions about this policy or the data we hold about you, contact us at:

Email: David.adams@cavendishrentals.co.uk
Address: 4 Cuppin Street, Chester, Cheshire, CH1 2BN

Please note we regularly review and may update this policy. We will publicise any major changes.